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Blogs from colleagues at Tesco Bank sharing their energy, creativity and dedication to our customers.

 
Benny Higgins

Benny Higgins
CEO Tesco Bank

David McCreadie

David McCreadie
Managing Director

David Millington

David Millington
Head of Current Accounts

Donald MacLeod

Donald MacLeod
Head of Credit Cards

Grant Bourbousson

Grant Bourbousson
Digital Director.

Julian Hartley

Julian Hartley
Product Director for Savings, Loans and Mortgages

Mark Loch

Mark Loch
Digital Wallet and Group Payments Strategy Director

Nigel Jones

Nigel Jones
Head of Policy & Employment

Phil Robertson

Phil Robertson
Head of Mobile and Digital Design

Shaun Marrinan

Shaun Marrinan
Operational Finance Manager

Therese Procter

Therese Procter
Personnel Director

Julian Hartley

Tesco Mortgage Intermediaries – One Year On

19 April 2017 By Julian Hartley

Screen shot from Tesco Bank’s first year serving Britain’s Mortgage Intermediaries video

This month marks one year since Tesco Bank Mortgages entered the broker market and we are delighted with how far we’ve come in that time, both in terms of the service offered to customers and the expansion of our broker network. Building on over four years in the mortgage market, we are now serving more customers than ever, and are continually striving to improve our service for brokers and customers.

We aim to be the bank for people who shop at Tesco and, with our mortgages, we also offer the unique benefit of rewarding customers with Clubcard points on their mortgage repayments as an extra little help.

Looking forward, we will continue to look for new opportunities to further improve what we do; to deliver smoother, quicker decisions, and will continue to offer great service, useful features and highly competitive mortgage products. 

We know that retention is an important issue for the intermediary market.  Whilst we are over 12 months away from our first broker maturities, it is our intention to deliver a best-in-class broker retention process that is quick and simple. Nearer the time, we will confirm the level of procuration fee; one that recognises the effort of the broker.  

The video above provides some more insight into our broker offering one year on from launch.

We’d like to thank our mortgage customers for shopping with us and all the intermediary firms who have supported us over the last year.

Meet our team

Benny Higgins
David McCreadie
David Millington
Donald MacLeod
Grant Bourbousson
Julian Hartley
Mark Loch
Nigel Jones
Phil Robertson
Shaun Marrinan
Therese Procter

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