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28 March, 2017

2.41million pets left vulnerable by the cost of unplanned veterinary treatment

  • Tesco Bank has today announced their support for National Pet Month, a nationwide campaign to celebrate pet ownership;
  • To help customers protect their cats and dogs, Tesco Bank is offering all Tesco Clubcard holders 50% off Tesco Pet Insurance Accident and Injury cover in the first year when purchased by 2nd May 2017.1

New research by Tesco Bank has found that the owners of 2.41million UK cats and dogs2 would be unable to pay the average cost of an unplanned trip to the vet in the event of an accident or emergency. With the average emergency vet bill totalling £4933, four out of ten pet owners state that the worst thing about owning their cat or dog is worrying when they have an accident or are hurt.

However, despite this worry, the research reaffirmed that we are a nation of pet lovers, with 84% of owners stating that their pet is an integral part of their family, and the most common reasons for owning a pet is for the happiness they bring and their good company.

The new research comes as Tesco Bank announces their support for National Pet Month, a nationwide campaign to encourage responsible pet ownership, and raise awareness of the great benefits that living with a pet can bring your family.

David McCreadie, Managing Director of Tesco Bank, said; “We understand just how important our customers’ pets are to them, and that’s why we’re supporting this year’s National Pet Month. Over the coming months, we’ll help customers take better care of their pets by hosting a number of Pet Roadshows at Tesco stores across the UK4, which customers can come along to. These will offer people the chance to see vet-led demos on topics such as brushing your pet’s teeth and grooming.”

To help customers protect their cats and dogs and ease the financial worry about the cost of veterinary care in the event of an accident, Tesco Bank is offering all Tesco Clubcard holders 50% off Tesco Pet Insurance Accident and Injury cover in the first year when purchased by 2nd May 2017.  The quoted price will include the discount, and Premier, Extra and Standard cover are excluded.

David McCreadie added; “By reducing the cost of this type of cover, Tesco Clubcard holders can have peace of mind that they have insurance in place should their much loved pet have an accident or injury.

"In fact, more than half5 of new customers with a Clubcard could pay less than £2.98 for a dog, and less than £1.91 for a cat, per month in the first year when they buy Accident & Injury Cover by 2nd May 2017. These prices include the 50% discount offer and bring the cost down to less than the price of a cup of coffee.”

The research also showed that just over half of the nation’s pets are uninsured, with the main reason for owners not insuring their pets being worry about the cost of insurance, but among some of the other reasons was confusion over what product to buy.

Marc Abraham, practicing veterinary surgeon and animal welfare campaigner, added; “Pets are a huge part of our nation’s homes, and an integral part of many families, and National Pet Month is both a celebration of the joy pets can bring, but also a reminder of our responsibility to look after them. Tesco Bank’s research found that one of the main benefits of having a pet in your household is the love and companionship that comes with it. However, it’s important that owners are prepared for what’s involved in looking after their pet, from brushing their teeth, to grooming and worming, right through to ensuring your pet can access adequate veterinary care when required.”

For more information on Tesco Bank Pet Insurance Accident and Injury cover please visit; http://www.tescobank.com/pet-insurance/

For more information on National Pet Month, please see; http://www.nationalpetmonth.org.uk/

ENDS

For more information and media enquiries, please contact:

Nicola Lowry (Tesco Bank)

Nicola.Lowry@tescobank.com

+44 (0)131 479 1346 / +44 (0)7841 456 956

Notes to editors:

1 Tesco Bank is offering all Tesco Clubcard holders 50% off Tesco Pet Insurance Accident and Injury cover in the first year when purchased by 2nd May 2017.  The quoted price will include the discount and Premier, Extra and Standard cover are excluded.

2 Research undertaken by YouGov on behalf of Tesco Bank. Data generated in February 2017 (2025 responses collected). 16m cats and dogs in the UK (reference: http://www.pfma.org.uk/pet-population-2016 ) Our research shows that 52% of cat and dog owners don’t have insurance. This means 8.32m cats and dogs are uninsured. From our research, 29% of uninsured owners stated they could not pay £493 for vet treatment, leaving 2.41million pets vulnerable.

3 The average cost of an accident / injury vet bill for a cat or dog is £493 (reference: RSA claims data Jan 2016-Jan 2017)

4 Pet Roadshows are being held at the following dates, times and venues;

  • Tesco London Kensington, West Cromwell Road, Kensington, London – Wednesday 29th March, 10am – 2pm
  • Tesco Exeter Vale Extra, Russell Way, Exeter – Friday 31st March, 10am – 2pm
  • Tesco Cardiff Extra, Excelsior Road, Cardiff – Friday 7th April, 10am – 2pm 
  • Tesco Knocknagoney Road Extra, Knocknagoney Road, Belfast - Friday 14th April, 10am – 2pm
  • Tesco Newcastle Upon Tyne Extra, Brunton Lane, Kingston Park, Newcastle Upon Tyne – Friday 21st April, 10am – 2pm
  • Tesco  Corstorphine Extra, Meadow Place Road, Edinburgh  – Friday 28th April, 10am – 2pm

551% of new customers with a Clubcard paid £5.96 or less, per month, for a dog and 51% of new customers with a Clubcard paid £3.81 or less, per month, for a cat. Based on Accident & Injury Cover policies sold between 24/10/16 and 23/01/17. The 50% discount was not available at that time.    With the 50% discount offer applied, 51% of new customers with a Clubcard could pay less than £2.98 for a dog, and less than £1.91 for a cat, per month in the first year when they buy Accident & Injury Cover by 2 May 2017.

More information about Tesco Bank Pet Insurance can be found at; http://www.tescobank.com/pet-insurance/  Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Plc. Any accident, injury or any illness that develops from an accident or injury in the first five days of your cover start date or prior to your cover start date is not covered. Pets must be at least eight weeks old when cover starts and any pre-existing injuries and illness are not covered. Certain breeds of cat and dog are also not covered. For full details please see the policy documents online.

About us:

Tesco Bank’s goal is to make banking and insurance easier and better value for people who shop at Tesco. We’ve been around since 1997 and today we help more than 6 million customers every day with everything from insuring their pets, to buying their first home.  Our 4,000 colleagues serve our customers seven days a week from our four main centres in Edinburgh, Glasgow and Newcastle, and we are also available through online and mobile banking 24/7.  Tesco Bank is a trading name of Tesco Personal Finance plc. Registered in Scotland No. SC173199. Registered Address: Interpoint Building, 22 Haymarket Yards, Edinburgh, EH12 5BH. www.tescobank.com

 

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For journalist enquiries only, contact the Tesco Bank Press Office on:

+44(0) 131 479 1345 
+44(0) 131 479 1346 

 

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